Get in Touch

Get in Touch

Need help with Immediate EWave right away? Our expert support team is here to assist you. You can reach out to us via email or phone, whichever suits you best.

Please keep in mind that our support team specializes in providing technical and general assistance for Immediate EWave, and handling inquiries related to our Immediate EWave build-it version.

If you have any questions about your trading activities, we ask that you direct them to one of our execution brokers. If you haven’t yet set up an account with one of our recommended brokers, let us know and we’ll quickly connect you with them.

Engage in Conversation

You can count on our team for support every Monday through Friday, from 9:00 am to 6:00 pm, UTC+8.

Need assistance with technical queries or wish to broaden your understanding of our trading platform? Count on our dedicated team to enhance your Immediate EWave experience.

*Your private details may be disclosed to third parties who offer trading services in accordance with the privacy policy on the Website.